ScreenDiscussion

Blogging background checking and security issues

4.01.2005

Background Check Quality Standards

There is a great need for high standards in the delivery of information in the background checking industry. Important decisions hinge on the information that is reported in a background check, so it needs to be highly accurate.

If you are an employer, it is important that you know what kind of standards are in place at the company you use for your background checks. Documented processes is a starting point, and any decent company should be able to provide you with either the documents themselves or a written guarantee that they exist.

The second thing to ask is what steps the company takes to ensure that accurate information is reported. Aside from whether or not the company exclusively uses databases, which should clue you in that they aren’t reporting highly accurate information, make sure they have a data-entry system with safeguards against errors. This usually means having a system that ensures that more than one set of eyes review the data before it is given to the customer.

Following this, what about the next level? Why not an industry-wide quality standard like that of ISO 9003? It would give companies an opportunity to see who’s really serious about the accuracy of their data. Admittedly I don’t know a lot about the ISO standards and similar official quality programs, but if there is an industry that could use them it is the background checking industry.

0 Comments:

Post a Comment

<< Home